We will begin providing the Services on the date specified in your order.
We will make every reasonable effort to complete the services on time and in accordance with your order. We cannot, however, be held responsible for any delays if an event outside of our control occurs: this includes traffic, road works, strikes, poor weather condition etc.
If the information you provide is delayed, incomplete or otherwise incorrect, we will not be responsible for any delay caused as a result.
In certain circumstances, for example where there is a delay in you sending us information required, we may suspend or cancel the services and will inform you of that suspension in writing.
In certain circumstances, for example where we encounter a technical problem, we might need to suspend the services in order to resolve the issue. Unless the issue is an emergency and requires immediate attention, we will inform you in advance in writing before suspending the services.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected.
Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include
weekends and statutory holidays.
You are required to provide us with a complete and accurate delivery address, including the name of the
recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a
result of you providing us with inaccurate or incomplete information.
You are responsible for inspecting your delivery when you receive it. If there are defects, you should notify us by calling or emailing us using the contact details our website. If you do not let us know on the same day of delivery, we reserve the right not to refund or replace your purchase.
Himbhoj Ghee as being a premium product and less in availability because we procure milk from high altitude only as mentioned in our product labels also, hence the product delivery time can extend up-to 1-7 Days from receiving your order to making the product to dispatching it to your given address to getting delivered at your doorstep. Once it’s dispatched from our end it will surely reach to customers within a week time maximum.